It’s a New World!
The Internet has given empowerment to the car buying consumer.
BY KURT A. KARLSON, PRESIDENT, IAG, ILLINOIS AUTO GROUP
The days of walking into a car dealership to be greeted by several eager members of the sales staff are not gone, but they are substantially numbered.
You Can't Cut Your Way To Success
Cost Cutting
BY KURT A. KARLSON, PRESIDENT, IAG, ILLINOIS AUTO GROUP
Cost cutting is often the strategy chosen for a dealership that is trying to weather economic downturns or higher costs required from manufacturers.
Pay Attention to the Details
Yep...sweat the small stuff
BY KURT A. KARLSON, PRESIDENT, IAG, ILLINOIS AUTO GROUP
Ask the engineers, the tax accountants, the computer programmers, the wedding planners, NASA, and neurosurgeons...it’s not enough just to have part of the package. Attention to the smallest components of a business is essential in producing a quality result.
